Support Center

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Getting Started

New to TubeRaker? Learn the basics and set up your account.

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Account & Billing

Manage your subscription, billing, and account settings.

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API & Integration

Developer resources, API docs, and integration help.

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Contact Support

Can't find what you're looking for? Get in touch with our team.

Popular Help Articles

How to connect your YouTube channel

Step-by-step guide to linking your YouTube channel with TubeRaker for analytics tracking.

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Understanding your analytics dashboard

Learn how to read and interpret the metrics in your TubeRaker analytics dashboard.

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API authentication and rate limits

How to properly authenticate with the TubeRaker API and understand rate limiting.

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Using AI optimization suggestions

Make the most of our AI-powered recommendations for titles, descriptions, and tags.

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Troubleshooting data sync issues

What to do when your YouTube data isn't updating or syncing correctly.

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Managing team access and permissions

How to add team members and set appropriate permissions for your TubeRaker account.

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Frequently Asked Questions

TubeRaker uses advanced machine learning algorithms to analyze millions of successful videos across your niche. Our AI considers factors like trending keywords, optimal title length, engagement patterns, and audience preferences to provide personalized recommendations for your content optimization.

Absolutely. We use industry-standard encryption and security practices to protect your data. We only access the analytics data you explicitly grant permission for, and we never store your login credentials. Your data is encrypted in transit and at rest, and we comply with all major privacy regulations including GDPR.

Yes, you can cancel your subscription at any time with no cancellation fees. Your account will remain active until the end of your current billing period, and you'll continue to have access to all features during that time. You can easily manage your subscription from your account settings.

Yes! We provide a comprehensive REST API that allows developers to integrate TubeRaker's analytics and optimization features into their own applications. We offer different API tiers based on usage needs, with detailed documentation and SDKs available for popular programming languages.

Your analytics data is automatically updated every 4-6 hours throughout the day. Real-time metrics like views and engagement are typically reflected within 15-30 minutes. You can also manually trigger a data refresh from your dashboard if you need the latest information immediately.

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